RESOLVED

Description:
We are currently experiencing an incident where users are unable to upload videos or images when creating a knowby. This issue follows an update made by GCP in their compute environment.

Status:
We are aware of the issue and our team is actively working towards a resolution.

Impact:
Users attempting to upload media files while creating knowbys are affected.

We apologise for any inconvenience caused and appreciate your patience as we work to resolve this issue promptly.