Previous incidents

June 2024
Jun 13, 2024
1 incident

Application and Backend Upgrade


Resolved Jun 13 at 08:00am UTC

Knowby is currently undergoing a backend and application upgrade to improve the functionality of the platform

May 2024
No incidents reported
April 2024
Apr 18, 2024
1 incident

Authentication Platform Upgrade


Resolved Apr 18 at 09:00am UTC

To ensure the highest level of security and an improved login experience for our users, Knowby is scheduled to undergo a system upgrade. During this time, we will be transitioning our authentication services to a new platform, Auth0.

Maintenance Details:
- Expected Impact: The Knowby application will remain operational. However, there may be a slight chance that specific media may not load if accessed during the exact moment it is being updated.
- *Action Required Post-Upgrade:...