To ensure the highest level of security and an improved login experience for our users, Knowby is scheduled to undergo a system upgrade. During this time, we will be transitioning our authentication services to a new platform, Auth0.

Maintenance Details:
- Expected Impact: The Knowby application will remain operational. However, there may be a slight chance that specific media may not load if accessed during the exact moment it is being updated.
- Action Required Post-Upgrade: Once the upgrade is complete, please download the latest version of the Knowby app from our download page. You will be required to reset your password to continue using the app securely.

We appreciate your understanding and apologise for any inconvenience this may cause. This upgrade is part of our commitment to providing you with the most secure and efficient service possible.